Returning Your Items
Once you have received your Sealskinz products, if you wish to return or exchange them, please note:
- Goods must be sent back with all original tags and packaging*
- Goods must be returns in an unworn condition*
* These conditions are not applicable if the product is faulty – however, please ensure the product is returned in a clean and dry condition.
Products purchased from a retail store should be returned to the place of purchase in the first instance.
Our Refund Policy
Our Refund Policy You may cancel your order at any time and for any reason within 30 working days of delivery of the products ordered - working days do not include Saturdays, Sundays and public holidays.
Orders for certain products may not be cancelled - these include:
- products that have been clearly personalised
- products that are perishable
- products if they have been worn or used in any way
If you wish to cancel your order you must notify us of your wish to cancel in writing and you must return the product(s) to us in their original wrapping, intact and accompanied by all accessories and documentation which were part of the delivery. We will refund any monies paid to us in respect of a cancelled order within 30 days of receiving your notice of cancellation.